Cox Communications Web Design

Client: Cox Communications
Services: Web Design, Illustration,

Address Capture Redesign

1. Brief

The client wanted a redesign of the address capture on the site. They wanted to elevate the design while also fine tuning the experience to ensure that we collected everyones address to give the the best experience possible.

2. Process

Worked with Account Executives, UX, Creative Director, and Copywriters to create this new experience. We went from research to creating wireframes to creating a final design that best fit our ask from the clients.

3. Result

We created an address capture that is a single input field. As the user starts typing in their address, a google address suggestion drop down appears. Once they select their address, the address and zip code auto populate. Then the cursor will appear in the Apt/Unit section in case the user has one to input. There are several conditions that are shown as well once the user submits the address.

Another thing we implemented was a sticky address capture. Once a user scrolls past the address capture, it becomes sticky at the top of the screen so that the user always has that on hand.

Connected Home Learn Page

1. Brief

The client wanted us to design the the Connected Home IQ learn page. We had to figure out what kind of visual to use to show the different scenarios that were needed for the page.

2. Process

We went through some design explorations and ended up liking this simple illustrative approach.

3. Result

Here is what we ended up with as the final design of the page and also the illustrations.